A:Housekeeping.

客房管理人员。

B:I'd like to report a broken TV in my room.

我想跟你们说一下，我房间里的电视机坏了。

A:You're in the room 1241,correct?

您是在1241房间是吗？

B:Yes,and my television isn't working.

是的，我的电视机不能用了。

A:I'm very sorry,sir.An engineer will come and check it immediately.

我们非常抱歉先生，马上就会有一个技师过来检查的。

B:Oh,and another thing,the people next door are very noisy..

还有一件事，我隔壁的人非常吵。

A:I'm very sorry about the noise,and we will check into it.

我对此感到非常抱歉，我们会调查的。