A:Good morning,sir.Can I help you?

早上好，先生，有什么可以帮您的吗？

B:I'm due to check out tomorrow,but I'd like to extend my stay by two days.

我应该明天退房。但是我还想再住两天。

A:Could I have your name and room number?

我可以问一下您的姓名和房间号吗？

B:Tom Black in Room 207.

汤姆 布莱克，207房间。

A:Please wait a moment,Mr Black.I'll have to check the reservation records...I'm sorry,but we are expecting several tour groups to arrive today.They have booked all the rooms on the 10th floor.

请稍等，布莱克先生。我得查一下预约记录。对不起 ，今天我们要接待一个旅行团，他们预定了10层的所有房间。

B:What can be done then?

那怎么办呢？

A:If you don't mind transferring to another room,we may manage it for you.We usually have cancellations or no-shows.

如果您不介意搬到另一个房间住，我们可以为您安排。我们通常会有取消的预订或者没有来的客人。

B:That's quite all right.Thank you.

那太好了，谢谢你。

A:It's my pleasure.

不客气。